Dec 9, 2019
[00:49] Please tell us about you and your
- I’m Robin Gregg, CEO of RoadSync. We are a payments company
located in Atlanta, Georgia.
- Our goal is to make payments faster and simpler for the
- I grew up in West Virginia and went to Washington and Lee
University. After, I got my MBA from Harvard Business School.
- My career started at Capital One and have worked with several
- I had been advising a company in Atlanta that was focused on
helping warehouses invoice and accept payments from truck drivers.
I saw the product and was struck by how paper-based the process
used to be. There was a huge opportunity, so I rebranded the
company and we’ve been growing ever since.
[04:27] Tell us a little bit more about fintech
(financial technology) in Atlanta.
- All the big payments processing giants are in Atlanta. 80% of
payments processing is here.
- It’s a fantastic place to be in this business. The talent pool
is excellent and there are lots of tax advantages.
[07:45] While we were prepping for this
interview, I said that I thought everyone was using some sort of
technology or automation for payments, but you explained that is
not the case. So, what’s so wrong about using a paper
- It’s a slower workflow because, for example, you might have to
hand write things. It’s slow to process, and drivers can get
- There are more opportunities for errors.
- More opportunity and instances of employee theft/fraud.
- The extra work and disorganized process can cause cash flow
- Using paper can hurt your company’s perception because the
industry is undergoing a technology makeover.
- Many carriers, 3PLs, and digital freight brokers have upgraded
to faster, easier payments through technology.
- The technology products in the logistics industry have gotten a
lot better over the last few years. The experience is much more
user friendly, but that’s a relatively new innovation.
[12:20] Why isn’t everybody just upgrading right
- There are so many challenges that companies in this industry
are grappling with.
- Automating some of their business processes can’t always be the
top priority because owners are focused on their main
[15:19] What is the process a warehouse or food
distribution center needs to go through to get set up with
- We typically get them to see a short demo. This helps them
internalize how they can use it and how it fits into their business
- We also configure the rate schedule based on how they charge
for things, as well as setting up the desired payment methods.
- The system can be up and running in about thirty minutes.
- There is no crazy upfront charge; just a monthly fee and then a
percentage of each payment.
- It’s easy to see a return on investment. We have clients who
were previously losing 4-10% due to negligence.
[19:59] I really like that you specialize in
transportation and logistics.
- We think it’s important to customize our service offering
- This industry operates uniquely, and we think it’s important
that the products which serve the industry understand that.
Robin Gregg LinkedIn profile: https://www.linkedin.com/in/robingregg
RoadSync on Twitter: https://twitter.com/goroadsync