Dec 15, 2025
In “Why It's Time to Expect More from Your EDI Platform”, Joe Lynch and Shane Hagen, Presales Solutions Architect at Cleo, discuss the necessity of transitioning from traditional EDI to a unified platform for strategic supply chain orchestration and superior visibility.
About Shane Hagen
Shane Hagen is a Presales Solutions Architect at Cleo. He designs integration solutions that seamlessly connect internal applications with external partners, leveraging both API and EDI integration patterns. Cleo’s customers rely on Shane to solve complex supply-chain challenges, trusting him to bridge the gap between business objectives and technical execution. With over eight years of experience in the integration space—including a prior role at Boomi—Shane brings deep expertise in modern connectivity and enterprise workflow design. He holds a computer science degree from Penn State University.
About Cleo
Cleo Integration Cloud (CIC) is a cloud-based integration platform, that allows organizations to build, operate, and optimize critical supply chain orchestration processes. The CIC platform brings end-to-end integration visibility across API, EDI, and non-EDI integrations, giving technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generation. As a supply chain orchestration software company focused on business outcomes, Cleo’s focus is to ensure each customer’s potential is realized by delivering strategic solutions that make it easy to discover and create value through the movement and integration of B2B enterprise data.
Key Takeaways: Why It's Time to Expect More from Your EDI Platform
- In “Why It's Time to Expect More from Your EDI Platform”, Joe Lynch and Shane Hagen, Presales Solutions Architect at Cleo, discuss the necessity of transitioning from traditional EDI to a unified platform for strategic supply chain orchestration and superior visibility.
- The Imperative for Seamless System Connectivity The penalty for not connecting internal systems directly to external business partners is severe: it forces manual entry, leading to processes that are time-consuming, slow, unreliable, and prone to error. Organizations must expect their EDI platform to eliminate this manual burden and ensure robust, automated data exchange.
- Shift from Transaction Processing to Supply Chain Orchestration Expect your platform to evolve beyond simple data exchange to become a strategic tool for supply chain orchestration. Modern cloud platforms, like Cleo Integration Cloud (CIC), manage, operate, and optimize critical B2B enterprise data movement across the entire network, driving strategic business outcomes.
- Enabling Profitable Partner Relationships Through Speed Working with a powerful integration platform like Cleo is the key to accelerating growth. It directly enables companies to onboard new customers, suppliers, and business partners significantly faster, which is foundational to building more prosperous, high-velocity relationships.
- Hybrid Integration is the New Standard (API + EDI) The complexities of the modern supply chain require integration solutions that seamlessly blend traditional EDI with contemporary API patterns. A high-value platform must provide a unified environment for designing complex, end-to-end workflows that leverage both types of connectivity.
- Comprehensive Visibility Across All Data Streams True operational control requires end-to-end integration visibility across every data flow—API, EDI, and non-EDI. This holistic view gives technical and business users the confidence to solve complex supply-chain challenges by quickly identifying and resolving any bottlenecks.
- Bridging the Gap Between Business Strategy and Technical Execution A modern EDI platform must act as the essential link between ambitious business objectives (like accelerated revenue and growth) and the technical execution required to meet them. Guest experts, like Shane Hagen, are relied upon to translate complex requirements into measurable business value.
- Strategic Partnerships Drive Industry Focus (The Trimble Example) Expect your integration provider to have deep, strategic alliances within key industries. Cleo's position as a proud Trimble partner highlights its experience in solving complex integration challenges for Trimble customers and demonstrates its specialized focus on critical industry ecosystems.