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The Logistics of Logistics Podcast

Aug 18, 2021

3 Priorities for Future Success in Logistics with Sarah Banks

Sarah Banks and Joe Lynch discuss three priorities for future success in logistics. Sarah is Global Lead for the Freight & Logistics Industry at Accenture, a global professional services company with leading capabilities in digital, cloud and security.

About Sarah Banks

Sarah Banks is Global Lead for the Freight & Logistics Industry at Accenture. Based in Detroit, she has spent over 25 years in the logistics industry, including working with clients on complex and impactful solutions to transform organizations, processes and technology. Sarah has seen first-hand the evolution of the industry including the pivot toward new technologies like IoT, Blockchain and Automation that have the promise to disrupt the way the logistics industry operates. She is passionate about the future of logistics and transformation of related service offerings and excited to be a part of shaping the possibilities to come. Sarah has a Bachelor of Arts degree in International Relations and a Master of Science degree in Logistics and Supply Chain Management, both from Michigan State University.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 569,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Key Takeaways: 3 Priorities for Future Success in Logistics

  • Sarah Banks is Global Lead for the Freight and Logistics Industry at Accenture. In this role, Sarah works with a blue chip roster of logistics, transportation, warehousing, and technology companies – which give her a unique perspective of how to win in the freight and logistics space.
  • In this podcast interview, Sarah explains what logistics and transportation companies need to do now to be successful in the future. The freight and logistics sector is undergoing significant change and tomorrow’s winners are making big moves today.
  • Horizontal and vertical integration. To be more competitive, industry leaders are actively pursuing horizontal and vertical integration. Horizontal integration is the acquisition of a business operating at the same level of the value chain in the same industry. Vertical integration, where firms expand into upstream or downstream activities, which are at different stages of production.
  • Sustainability. Sustainability and environmental impact is increasingly important to consumers, brands, and government regulators. Logistics and transportation companies must act now to implement more sustainable solutions. Click here to listen to Sarah’s take on a more sustainable last mile.
  • Talent. The talent war is here and the best companies are getting innovative in their recruiting efforts. To be successful, companies should consider hiring people often overlooked in logistics and supply chain, specifically minorities, women, older people, and people without degrees. Once hired, companies must develop career paths that fit the wants and needs of today’s workers.
  • Accenture helps freight and logistics companies to create value from process efficiencies and data-driven insights. They work in four key areas: blockchain, connected ports, connected container and warehouse automation.

Learn More About 3 Priorities for Future Success in Logistics

Sarah Banks LinkedIn 


Three actions for a truly sustainable last mile

Accenture Freight & Logistics Innovator Award

The Logistics of Logistics Podcast